A Leyland bride is battling with a photographer to get her £100 deposit back – after claiming she couldn’t contact the woman when her business went into liquidation.
Lisa Clare is getting married on August 13, and had booked with Chorley photography shop, Unforgettable Moments, to capture her perfect day on camera.
But the 38-year-old mum, who lives with fiancée James Clare in Stanley Road, Farington, says she struggled to get hold of her photographer to make final arrangements.
She said: “I tried the mobile number and shop number about seven weeks before the wedding, because I wanted to get everything paid and sorted out, but they had been disconnected.
“Then I saw online that the business had gone into liquidation, so I panicked and booked with someone else to do my photos at such short notice.”
She has since managed to track down Heidi Slater, who was one half of the pair who ran Unforgettable Moments, which opened in March and closed in May after the business partners parted ways.
But Miss Slater is refusing to give back the £100 deposit, saying she had planned to attend Lisa’s big day under her new firm, Heidi Slater Photography.
Lisa said: “I feel betrayed by Heidi because she didn’t have the decency to get in touch with me and let me know what was going on.
“All I knew was that I couldn’t contact her, and her business had gone into liquidation.”
Miss Slater told the Guardian: “I do my final consultations four weeks before the wedding days, so I didn’t know Lisa was trying to get in touch with me.
“To say she couldn’t reach me though is very unreasonable, as I am on Facebook.
“I think she’s been unfair in booking another photographer as I had set that day aside for her wedding, and I won’t be able to find work for that day now.”
Julie Waddington, from Lancashire County Council Trading Standards, said: “The issue here is whether it was reasonable, given all the information available to the consumer, to anticipate a breach of contract.
“This would be for a civil court to decide.”