Disabled trolley provision anger at Aldi

Regular customer Tommy Shorrock has complained about the lack of disabled shopping trolleys at Aldi store in Leyland.
Regular customer Tommy Shorrock has complained about the lack of disabled shopping trolleys at Aldi store in Leyland.

Supermarket chain Aldi has come under fire over its disabled trolleys.

Chorley shopper Tommy Shorrock has complained to the company after encountering problems with his elderly mother at the company’s store in Leyland.

Mr Shorrock, 66, of Arley Street, Chorley, said despite making a complaint months ago, nothing had still been done.

He explained: “I complained three months ago. They wrote it all down and said they would get it sorted.

“I have been in twice again since and complained again and they said they’re looking into it.

“I went in last Saturday and there’s still no disabled trolley to use – the ones that fit on a wheelchair.”

He said all he could see were three disabled trolleys for use outside the Towngate store – one with a ‘broken leg’; one with a £1 coin stuck in it that could not be used; and another in a corner that you could not get out.

He added “I even tried to get in touch with head office but they have just fobbed me off too.”

He said his disabled 94-year-old mother enjoyed shopping regularly at the Leyland Aldi store,

Mr Shorrock, who stood as UKIP candidate in Chorley at the last General Election, said: “When we go to Leyland you’ve got the big Tesco, then you have Lidl, Poundstretcher there and you’ve got B&M and they are all together.

“She goes there and it’s like a day out for her.”

An Aldi spokesman said: “New disabled shopping trolleys were delivered to the store on Saturday and they are now available for customers.”