Phone lines cut in takeaway demolition

The site of the former Shadh takeaway on Chapel Brow in Leyland
The site of the former Shadh takeaway on Chapel Brow in Leyland
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An infamous Leyland takeaway has finally been demolished after a three and a half year wait.

The Shadh takeaway on Chapel Brow has finally been razed to the ground after years of crumbling, but construction work meant that eight businesses on the small street lost their landline connections before Christmas.

Sandra Roberts, who owns Sandra Roberts Hair Salon on Chapel Brow, says her lines were down for around five hours; something a business like hers could do without.

She then noticed a difference in the number of customers in the run-up to Christmas as a result.

“This is a very busy time of year for us, but I wasn’t able to make any appointments for a big part of the day last week, which is so inconvenient,” she said. “I think I’ve missed quite a lot of trade because of it, and I’ve noticed a big difference.

“A few of my regular customers came into the salon to say they couldn’t get through on the phone to book an appointment.

“But at this time of year, we normally have quite a few new customers too, who want their hair doing for Christmas parties, and they would probably try somewhere else if they couldn’t phone us.”

BT has helped by re-directing the landlines to the business owners’ mobile phones.

The demolition of the unsightly takeaway, which has been a wreck since a sewer collapsed beneath it, has been long-awaited, and permission was granted for the work to take place earlier this year by South Ribble Council.

Plans have also recently been submitted to re-build a new takeaway and offices there.

Sandra said: “I am grateful that work has finally started on the site; it’s been a long time coming.

“But I can’t believe that the phone lines were cut during the demolition work, especially at this time of year.”

BT spokesman Emma Tennant said: “About eight customers were without service as a result of accidental third party damage to an underground cable. Openreach engineers replaced the section of damaged cable, which was a painstaking repair as every customer affected had to be reconnected one at a time.

“It is extremely regrettable when Openreach suffers any kind of damage to our network – our priority is to restore services to those affected as quickly as possible, which is what we did in this case.”

The Guardian was unable to speak to the construction company carrying out the demolition work.

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