Tesco ‘powerless’ to stop offenders

PHOTO: KEVIN McGUINNESS       'Coun Mike Nelson is objecting to Tesco's policy on disabled parking bays
PHOTO: KEVIN McGUINNESS 'Coun Mike Nelson is objecting to Tesco's policy on disabled parking bays
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Drivers who flout parking rules by using disabled bays are going unpunished because supermarket bosses are powerless to stop them.

Coun Mike Nelson, 65, was shocked to hear little can be done about the people who unnecessarily use the special bays at Tesco Extra in Leyland.

The South Ribble councillor noticed a large number of bays were taken up by drivers without blue badges when he visited the Towngate store on Friday.

He asked a member of staff if anything could be done but was told the rules were not enforceable.

He was referred to the customer services department at head office who repeated the advice.

The Walton-le-Dale councillor, who lives in Lostock Hall, said: “They said they can’t enforce it due to ‘the customer not entering into a contract with Tesco.’

“It was very, very strange and I couldn’t understand it to tell you the truth. They’ve just gone through the motions of putting the disabled parking spaces there.

“It’s just a pointless exercise.

“If they’re not going to do it, just come clean and say they’re not providing facilities for disabled people.”

The grandfather-of-four, who is unable to walk long distances due to the effects of childhood polio, said he returned on Sunday to find 16 out of 26 disabled bays used by non-blue badge holders.

A Tesco spokesman said: “We do understand our customers’ frustrations when parking bays are used inappropriately and can only apologise for the inconvenience this may cause.

“Our bays are clearly marked and we encourage our customers to cooperate with any restrictions.

“Wherever possible, we will always try to assist in resolving individual incidents brought to the attention of our customer service desks.”

* Tell us what you think? Email christopher.maguire@lep.co.uk or write to Leyland Guardian, 32a Market Street, Chorley, Lancashire, PR7 2RY